Whirlpool are cockroaches
I've said it before and I'll say it again: Whirlpool is the absolute worst supplier I have ever dealt with. Their DOA (Dead-On-Arrival) policy is "If the product has a fault when you take it out of the box, we will try to weasel out of our obligation to replace it".
I actually had one rodent from Whirlpool claim that the customer had called Whirlpool to report the fault 21 days after buying the product. The truth was that the customer had called the next business day after unboxing the product (the 7th day after buying it) to report the fault, but was immediately told to contact the service agent. One of the slightly more senior staff at "Customer Care" admitted that to me after I confronted her with it.
Whirlpool are supposedly a "preferred supplier" of our group, yet not only has our rep never come into the store, but he wasn't even sure if he was our rep in the first place! Useless bastards!
"Guess who's got some mouthes to feed,
Guess who's got a Whirlpool?
Guess who's got to wait for parts,
Guess who's got a Whirlpool?"
Piece of shit products. That's it, I'm not selling Whirlpool anymore.
On Thursday I had the idea to put a cheap cooking package on eBay, to capitalise on the success we've had with the Nobel dishwashers. After looking at pricing for Chef, Nobel and Emilia, we settled on the Emilia 60cm stainless steel pack because we can sell it for a brilliantly-low price of $899! It's a fan-forced oven, a twin-motor slideout rangehood, and your choice of a gas or electric 4 burner cooktop. Italian-Made with 2 year warranty.
And then today someone came in with a Betta Electrical catalogue, wanting to buy a cordless phone they had advertised. Two things I noticed: Firstly, Betta are advertising fridges made by Hotpoint! Not only is Hotpoint not a brand name at all, but also who would want a fridge which advertises itself as being a *hot* point? :-P Second thing I noticed was that exact same Emilia cooking pack, your choice of gas or electric cooktop, for the same price :-( But hey, so few people see the Betta catalogues, I don't think it will slow down our own sales.
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